mydentist, Lower Brook Street, Rugeley

By far the best dentist around for me and I’ve been to some Shockers..Dr Louise & Dental Nurse Charlotte are absolutely amazing they made me feel totally relaxed as I’m a very nervous patient. Louise goes above and beyond to make you for comfortable and always explain everything throughly. Charlotte has such empathy and is an asset to the team with her positivity. I’m not a nervous patient any longer . James x

Been cancelled on 3 times now and appointment now put to a month away! Receptionist who’s on today has a right attitude asif shes the dentist when she’s literally someone who answers the phone, there’s been excuses such as dentist being sent home sick, dentist not working today, yet on one of the occasions the dentist was actually doing private work not off sick. I registered back in July and now can’t be seen until the end of September (if they don’t cancel again) I will update this review if anything changes but as for now this is the worst dentist I have used.

Absolutely rip of,I paid £273 for a tooth to be taken out which I accepted,2 days later got abscess in are tooth was removed,doctor told me I had to get antibiotics from my dentist,called my dentist and told I need to pay another £125 just to see them even though I paid 273 to have it removed by them 2 days prior, the £100 clean was done in 5 mins and didn't even polish my teeth, there the worse dentist I've even been to,,,,AVOID,,,,,

Posting this on behalf of my mother who has had dentures from this place. Dentures not fitting very well and expensive, hurting to eat, thicker and heavier than previous set, had to get a other dentist from the same practice to try and help.

Just had the worst experience ever with this practice !!! I’m a private patient I’ve paid over £450 to have two fillings replaced and I’m now in pain!! I’ve been told I need to pay £120 for an emergency appointment as my dentist is not in until the 26th of June …. Unbelievable….. so they cause the issue take your money and then you pay again to get it fixed !!! Avoid unless you like zero care.

Restored my confidence in Dentists & for that I'm truly grateful, Thank U.

Awful service. My mum was sent to Chasetown and paid £70 for an X-ray that didn’t work. Fobbed off for nine weeks waiting for a follow up with zero communication. Then she was told it had been lost and then told another story that it hadn’t worked. Then told that she would have to pay for another x-ray and another trip to Chasetown with the promise of returning the money at a later date. Staff left her sitting in the waiting room whilst talking about her. She was already distressed and is vulnerable due to my dad passing away. My Dentist as a franchise is untrustworthy and this is another example of it

I called on Monday looking to register with a new local dentist and the receptionist was great, managing to get me an appointment for my first checkup the following morning! My first visit and appointment was a really pleasant experience. The receptionist was polite and friendly and my new dentist was excellent. Dr Alla Daghem was friendly and personable but very professional, educating me thoroughly on the importance of continued good dental hygiene to carry me into my future. I gained more knowledge today regarding my dental health than I've ever been granted beforehand with other practices over the years! You genuinely walk out feeling you have been looked after and not given any treatment or advice that isn't necessary. I highly recommend this practice and their friendly and knowledgeable staff Many thanks for a 5* experience from registration to appointment 😀