Leeds Urgent Dental Centre

Avoid,avoid,avoid! I was sent here after calling 111 about my dental pain and as soon as I was in the clinical room with the dentist Sadiyah I felt uncomfortable. She had a really dismissive attitude, and whenever I asked her advice/opinion for the pain I had been experiencing, I was told she can’t give me any advice… absolutely ridiculous - why do you think I’ve came to the dentist then? All she could do was present me with two ultimatums: have the tooth extracted or the nerve removed. However if I chose to have the nerve removed she said she could only provide half of the procedure!!! Like what I then would have to find a dentist which is nearly impossible currently, so I opted to get the tooth extracted just to relieve my pain. What has made me really upset and annoyed is I’m now a week after the extraction, and I’m in more pain than I was prior and I will now have to pay to get a dental implant privately, as the tooth removed is my front molar essential for chewing and quality of life. Perhaps if I was warned of the value or potential to save my tooth, I wouldn’t have felt pressured to get it removed. Lastly it seems I’m not the only one having issues with this practice. There needs to be a serious investigation in to how things are run.

Got an appointment here in aug, went in with intense pain and asked to remove a tooth. Got fobbed off by them. They told me they didn't have the right tools to remove my extraction n they referred me. Which by the way there's a 3 year waiting list for. I went to a private dentist today as the pain has become unbearable and guess what He removed it without any issues. This place is a scam. They just want your money.

I arrived today for my appointment and was greeted by the receptionist who handed me the forms to complete. I was called in shortly after and was attended to by Saadia the dental nurse and her assistant. Their communication and customer service were exceptional from start to finish which put me at ease and alleviated any concerns I had. I would highly recommend their practice. Thank you again. Alexander

After being referred here by 111, I was dreading my appointment because some of the reviews are shocking I however can.hand on heart say I cannot fault the service in any way. I arrived slightly earlier than my appointment time and was met by a friendly man called Leon on Reception. A friendly smile goes a long way and Leon provided that. After filling in some forms I was called into the treatment room. The female dentist Fiona introduced herself and went through my medical history and allergies while her assistant put the details into the computer. Both Fiona and her assistant were friendly, professional and understanding. After explaining why I was there Fiona had a quick look and was more than happy to remove my troublesome wisdom tooth. She explained it wasn't rotten but my gums had receeded which allows bacteria in and could explain the excruciating pain I was in. I was given 2 injections the first I never even felt it. The second was a bit stingy but nothing major. Less than 5 mins later the tooth was out, minimal bleeding,.zero pain, and I was in and out before my actual appointment time. Thank you Leon, Fiona and your assistant, you are all a credit to your profession.

IGNORE THE BAD REVIEWS I had a 111 emergency appointment today to look at my broken wisdom tooth, I’ve been terrified waiting for the appointment but once I arrived the friendly receptionist put me at ease. I didn’t have to wait long at all before I was seen by the dentist and her assistant, both were super friendly and made me feel so much better. She looked and my tooth and said it would need a filling but I was in and out in less than 10 minutes. I couldn’t recommend them more highly, especially if you have a lot of anxiety surrounding the dentist.

Took my boyfriend here today due to severe toothache…for many days & referred by 111. It took almost a hour to get there. it was obvious the tooth needed extraction. He Is very scared of the dentist but really needed it to be out. He was given the option of a route canal but they would only be able to do half the job and he would need the rest doing else where. Or if he wanted an extraction it’s a likely possibility it would brake and if so they didn’t have the correct tools to get any broken bits out! so probably be best to be referred. I was listening on the other side of the door & I knew all the negative possibilities would put him off….i understand you have to be told of possible outcomes but the way it was explained/spoken about… it was as if that lady didn’t want to do any of the procedures. Unfortunately he was then too scared so opted for a referral. I did go into the room mid way because I wasn’t happy with what I was hearing & how he was put off. He was given antibiotics and now awaiting a referral. Who would expect to go to a dentist and be told they can only do half a job or it’s very likely it’s going to go wrong but if so they can’t put it right!?

Ignore the negative reviews! Was referred via 111 today due to severe toothache and not being registered with a dentist.I also have an extreme phobia so was having panic attacks before I even got through the door. The receptionist was amazing, comforting and understanding and did his best to help me remain calm and help me navigate the paperwork. Graham the dentist and his assistant are the most amazing humans to walk the earth. I had teeth unexpectedly extracted and Graham was honest with me and explained every single thing that was happening, guiding me and making sure I was fully numb, which is a big part of my phobia (being able to feel the pain) I could not have asked for a kinder, more understanding team to look after me on one of the hardest experiences of my life and I am beyond grateful I was blessed with this appointment today regardless of whether my teeth had to go. Thank you so much. I am very grateful ☺️

Referred by 111 Told to arrive for 7.45 Sunday morning. Practice didn't open until 8. The dentist Sadia walked in 15 minutes late - 8:15. Looked at tooth and said cant remove as too close to sinus. Didnt offer filling for other tooth. Gave a 6 week referral. Paid £30. Felt like she wanted rid so she could make her coffee and tend to her children who came into the practice with her and were making a racket upstairs. Went back a week later to request a filling, wanted another £30 before thet could help. Went elsewhere another dentist has removed with ease no issues with sinuses.